Returns Policy

We want you to be genuinely happy with Morpheutic Hair Fall Shampoo. If something is wrong with your order, we will make it right.

Damaged or Incorrect Items

If your order arrives damaged, leaking, or incorrect, contact us within 48 hours of delivery with photos of the product and packaging, and we will arrange a replacement or refund.

Change of Mind

TODO: confirm whether unopened, unused products can be returned for a refund within a set window (e.g. 7 days of delivery), and who bears return shipping costs.

How to Start a Return

Message us on WhatsApp or email support@morpheutic.com with your order ID and the reason for return.

Refunds

Approved refunds are issued to the original payment method. TODO: confirm refund processing time.