Legal & Policies
Refund & Cancellation Policy
Welcome to our website. This policy outlines the terms under which you may request cancellations or refunds for our products/services.
Cancellation Policy
- Customers can request order cancellation within 24 hours of placing the order.
- If the order has already been processed or shipped, cancellation requests may not be accepted.
Refund Policy
Refunds will only be processed under the following conditions:
- The product is damaged upon receipt.
- The wrong product is delivered.
- The service has not been delivered.
Refund requests must be raised within 3–5 days of delivery.
Refund Process
- Once approved, the amount will be credited to your original payment method within 5–7 working days.
- In some cases, banks or payment providers may take additional time to process the refund.
Non-Refundable Cases
Refunds will not be applicable in the following situations:
- Change of mind after purchase.
- Digital products or services once delivered.
- Incorrect information provided by the customer.
Return Policy (If Applicable)
- The product must be unused and returned in its original packaging.
- Returns will only be accepted after prior approval from our team.
Contact Information
For any refund or cancellation requests, please reach out to us:
Email Us
support@morpheutic.com
Call Us
+91 78385 77089
Note: We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for the latest information.